Frequently Asked Questions
We are aware that the use of dongles can be very tricky, especially when there are different dongles in use. With these frequently asked questions (FAQs) we aggregated the most common questions regarding the use and implementing of the Dongle Server in your daily working routine.
What advantages does the Dongle Server have in store for you?
With the Dongle Server you have the possibility to connect your dongles to different workstations and users while physically storing them in one place.
Many companies prohibit the use of USB devices on terminals (Thin Clients) or even lock the USB interfaces for security reasons. As USB interfaces are required for the operation of dongle-protected software, you face a dilemma and for this kind of scenario the Dongle Server is the perfect solution! For an overview, what the Dongle Server has to offer, just take a look at the Dongle Server Facts at a Glance.
We are working with Microsoft Windows and Apple Mac operating systems. Does the Dongle Server work with these?
Yes. You can run the Dongle Server with Microsoft Windows AND Mac OS X operating systems. Access and administration of the attached dongles happens via the UTN Manager software tool and this is available for Windows and Mac operating systems. You can download the latest versions of the UTN Manager in our Download Area.
Does every dongle work with the Dongle Server?
In close collaboration with a wide range of software manufacturers and vendors, the Dongle Server has been tested successfully with a great array of dongle-protected software. Please bear in mind that sometimes the use of an additional server like the Dongle Server is prohibited by the software manufacturer. If you are not certain whether such restrictions apply to your software, please ask your software vendor.
Can everyone within the network use the dongles and the licensed software when a Dongle Server is used?
First of all, the vendors' license terms are never circumvented! With a single-user license only one user is allowed to access the respective dongle. To ensure that only the respective employees can use a certain software, you can assign each dongle to specific individuals or groups with the software tool UTN Manager. All features of the UTN Manager are described in detail right here. In the paragraph about Dongle Management we explain how you can assign specific dongles to certain individuals and groups.
We use Multi-User-Licence-Dongles. Are they compatible with the Dongle Server?
Yes, they are. In fact, it makes no difference whether the dongles you use are Single-User-Licenses or Multi-User-Licenses.
What about security?
The Dongle Server is like a small fort for your dongles. First, you can store your dongles in one place, for example in the server room. From then on lost, damaged, stolen, and forgotten dongles are history.
Second, the Dongle Server provides a range of additional security features for managing and using dongle protected software across the network. You get an overview right here.
We work with Virtual Machines. Does the Dongle Server fit into such an environment?
Often, in virtualized environments there is a lack of USB interfaces. This is where the Dongle Server comes in to solve the resulting problems. You can connect up to eight USB dongles securely to the network regardless whether this is a virtual environment or one based on Fat Clients.
SEH is a certified partner of Citrix and VMware. Our Dongle Server can be used with Citrix XenApp, XenDesktop, and VMware products. Microsoft Hyper-V is compatible with the Dongle Server, too.