Your SEH product comes with more than reliable technology – it comes with support when you need it. We provide a free 36-month manufacturer's warranty on all SEH products purchased worldwide. If a problem occurs during this period, our service team will help you and guide you through the next steps.
On this page, you will find out how to extend your warranty, which warranty provisions apply, and how to return a product for service.
Register your product within 2 months of purchase, and we will extend the manufacturer's warranty by a further 24 months free of charge – to a total of 60 months (5 years).
The free warranty extension applies to:
Dongle servers are excluded. For dongle servers, our Service Packages include an extended warranty and advance hardware replacement.
Our manufacturer's warranty is provided in accordance with our warranty provisions. They describe what is covered, what is excluded, and how warranty claims are handled.
For products purchased in the USA, the warranty provisions of SEH Technology, Inc. apply: Warranty Provisions for US Customers
Register your products and get a free warranty extension.*
*Dongle servers are excluded. See Service Packages.
Before you return a product, please contact our Technical Support. Together, we will check whether the product is defective and whether a return is necessary. You will receive a ticket ID to include with your shipment.
Questions about warranty terms or individual arrangements? Your SEH sales contact will help you.
Is your product not working properly? Our Technical Support will check the problem and arrange a replacement if necessary.