dongleserver ProMAX Serviceplus

dongleserver ProMAX Serviceplus – Warranty Extension and Advance Hardware Replacement

For our dongleserver Pro we offer an extra service option: with the dongleserver Pro Serviceplus* we offer a two year manufacturer warranty extension and we guarantee a prompt and simple advance hardware replacement in case of a device defect. Order number for this product is: M0168 (EU), M0169 (US).

*Optional service at additional cost.

With Serviceplus the customary three year warranty will be extended for an additional two years. That means a total of 60 months manufacturer warranty!

In case of a device defect, which has been acknowledged by our support team, the customer will directly receive a replacement for their dongleserver Pro from SEH or an authorized SEH partner. The configuration of the replacement device will be the same as the device with the defect so that the work can be continued with minimum interruptions. It’s just that easy and comfortable!

Please note: the device can only be replaced by SEH or an authorized SEH partner. For more information please contact our sales team: sales(at)seh.de

A successful registration is necessary to benefit from the dongleserver ProMAX Serviceplus service.

  1. Go to the SEH website https://guarantee.seh.info/.
  2. Create a user account.
  3. Log in using your user profile.
  4. Register by tying the serial number of your dongleserver Pro to the license key in the certificate.
  5. You will receive a confirmation of the successful registration containing all important information via email.

To find out about where you can purchase Serviceplus please visit our Where to Buy page.

For more information about the terms and conditions please refer to the Serviceplus agreement or the US Serviceplus agreement 

FAQs

We know our products can be complex. These FAQs cover the most common questions about using and implementing them in your daily work. For specific questions, please contact our Support Team.

You can easily activate your Serviceplus package online. Simply enter the required product and Serviceplus information in the registration section. https://guarantee.seh.info

SEH products are available through our authorized distributors and resellers worldwide. Please visit our Where to Buy page to find a sales partner in your region.

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