Knowledge Base

Technical articles and practical guidance for configuring, securing, and operating SEH products.

Related information

For answers to frequently asked questions, visit our FAQ. Firmware, software tools, manuals, and other product-related files are available in Downloads.

Topics at a Glance

Browse the topics below to find the relevant technical article: 

Updates & Software

Find information on software updates, SEH tools, installation, and downloaded software files.

Secure Update to SW 14.3.x or Later
Learn how to update compatible SEH devices safely to software version 14.3.x or later.
UTN Manager (Windows): Print-On-Demand After an Update
Resolve Print-On-Demand issues that can occur after updating UTN Manager to version 3.0.19 or later.
Complete Uninstallation of SEH UTN Manager for macOS
Remove SEH UTN Manager completely before reinstalling the software or performing further troubleshooting.
Verify Hash Values of SEH Download Files
Check whether a downloaded file matches the original file provided by SEH.

Network & Connectivity

Configure network access, wireless connections, required ports, and redundant device connections.

TCP and UDP Ports Used by myUTN Products
Find the TCP and UDP ports required for communication with myUTN products.
myUTN-800: Redundant Network and Power Connections
Learn how the redundant network connectors and power supplies are designed for myUTN-800.
dongleserver ProMAX: Redundant Network and Power Connections
Learn how the redundant network connectors and power supplies are designed for dongleserver ProMAX.
Connect a myUTN-55 to a WLAN Without Using WPS
Configure a wireless connection for the myUTN-55 when WPS is not available or not permitted.
Connect a PS55 to a WLAN Without Using WPS
Configure a wireless connection for the PS55 when WPS is not available or not permitted. 

Security & Certificates

Protect your devices, verify software integrity, and use secure communication methods.
For security recommendations, vulnerability reporting, and GPG keys, visit Security at SEH

Verify the Authenticity and Integrity of SEH Software Downloads
Use the provided verification information to confirm that downloaded SEH software is authentic and has not been modified.
Secure Email Communication with SEH Using GPG/PGP
Use SEH public keys to exchange encrypted and digitally signed email messages with SEH Computertechnik GmbH.
Recommended Security Settings for SEH Device Servers
Review recommended settings for operating SEH device servers securely in your network.

Product Guides

Find product-specific guidance for USB device servers, dongle servers, print servers, and ThinPrint gateways.

Smart Cards Cannot Be Activated Under Microsoft Windows Server 2022
Troubleshoot smart-card activation issues when using supported SEH products with Microsoft Windows Server 2022.
Windows Protected Print Mode and printserver ONE
Find compatibility and configuration information for Windows Protected Print Mode when using printserver ONE.
Secure Update for ThinPrint Gateways
Update ThinPrint Gateway products safely to software version 14.3.x or later.

Need further assistance?

If you need help with a specific SEH product or technical issue, please contact our Support Team.